PRIVACY POLICY

Cillro AI Marketing LLC

James Cillessen, Owner & Operator

[email protected]  |  cillro.com

Last Updated: April 01, 2026

1. Introduction

Welcome to Cillro AI Marketing LLC. Your privacy is important to us, and we are committed to being transparent about how we collect, use, store, and protect your personal information.

This Privacy Policy explains our data practices when you visit our website at cillro.com, engage our marketing services, submit information through any of our lead funnels or intake forms, or interact with us through any other channel, including email and phone.

By accessing our website or engaging our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services immediately.

2. Information We Collect

We collect information in the following categories:

2.1 — Personal Information You Provide

When you fill out a form, book a call, purchase a service, or communicate with us directly, you may provide:

•        Full name and business name

•        Email address and phone number

•        Billing and payment information (processed securely through third-party payment processors)

•        Business details, goals, and other information shared during onboarding or consultations

•        Any other information you voluntarily submit to us

2.2 — Lead & Funnel Data

If you interact with any advertising campaign, quiz funnel, lead form, or landing page operated by or on behalf of Cillro AI Marketing LLC, we may collect the contact information and responses you submit. This includes information captured through third-party funnel platforms such as GoHighLevel or similar CRM tools.

2.3 — Usage & Technical Data

When you visit our website, we may automatically collect certain technical information, including:

•        IP address and approximate geographic location

•        Browser type, version, and device information

•        Operating system

•        Pages visited, time spent on pages, and referral source

•        Clickstream data and interaction patterns

2.4 — Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to improve your experience on our website, analyze traffic patterns, and deliver relevant advertising. This includes tools such as the Meta Pixel, Google Analytics, and other third-party tracking scripts. You may disable cookies through your browser settings; however, doing so may affect certain features of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

•        To provide, operate, and improve our marketing services and website

•        To process payments and fulfill service agreements

•        To communicate with you regarding your account, service updates, and support requests

•        To follow up with leads via phone, email, or SMS, including through our AI caller system, based on information submitted through our funnels or forms

•        To analyze website and campaign performance in order to improve our services and marketing strategies

•        To send promotional communications, offers, or updates where you have provided consent or have an existing business relationship with us

•        To comply with applicable legal obligations, resolve disputes, and enforce our agreements

We will never use your information for any purpose that is inconsistent with what is described in this Privacy Policy without first obtaining your consent.

4. AI Caller & Automated Communications

Cillro AI Marketing LLC operates an AI-powered caller system that may contact leads via phone within minutes of their submitting information through a lead form or funnel. By submitting your contact information through any form, landing page, or funnel associated with Cillro AI Marketing LLC or its clients, you expressly consent to being contacted by automated or AI-assisted calling and messaging systems.

These automated communications are used solely for the purpose of appointment booking, lead qualification, and client follow-up. You may opt out of automated communications at any time by:

•        Stating your opt-out request verbally during any AI or live call

•        Replying STOP to any SMS communication

•        Emailing your opt-out request to [email protected]

5. How We Share Your Information

Cillro AI Marketing LLC does not sell, rent, or trade your personal data to any third party for their own marketing purposes.

We may share your information only in the following limited circumstances:

5.1 — Service Providers: We work with trusted third-party vendors who assist us in operating our business, including payment processors, CRM platforms (such as GoHighLevel), email marketing tools, and AI caller providers. These vendors are contractually obligated to use your data only to perform services on our behalf and may not use it for their own purposes.

5.2 — Client Businesses: If your information was submitted through a lead funnel or advertisement operated on behalf of one of our med spa or business clients, your information will be shared with that client for the purpose of appointment booking and service follow-up. This is the intended purpose of the funnel you submitted your information through.

5.3 — Legal Compliance: We may disclose your information when required to do so by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, property, or the safety of our users or the public.

5.4 — Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transition, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website prior to such a transfer taking effect.

6. Data Security

Cillro AI Marketing LLC takes the security of your personal information seriously. We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission protocols (SSL/TLS), access controls, and regular review of our data practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Right to Access: You may request a copy of the personal information we hold about you.

Right to Correction: You may request that we correct any inaccurate or incomplete personal information.

Right to Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

Right to Opt Out of Marketing: You may opt out of receiving promotional emails or SMS messages from us at any time by clicking the unsubscribe link in any email or contacting us directly.

Right to Restrict Processing: In certain circumstances, you may request that we limit the way we use your data.

Cookie Control: You may disable cookies at any time through your browser settings. Note that disabling cookies may impact the functionality of our website.

To exercise any of these rights, please contact us directly at [email protected]. We will respond to all verifiable requests within 30 days.

8. Retention of Data

We retain personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, to deliver our services, or as required by applicable law. Specifically:

•        Client account and billing information is retained for a minimum of 7 years in accordance with standard business and tax record-keeping requirements

•        Lead and contact information submitted through funnels is retained for the duration of the associated service engagement plus 12 months, unless you request earlier deletion

•        Website analytics and usage data is retained for up to 24 months

When personal data is no longer required, we securely delete or anonymize it in accordance with our data disposal procedures.

9. Children's Privacy

Our website and services are intended solely for use by business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our records. If you believe a minor has submitted information to us, please contact us immediately at [email protected].

10. Links to Third-Party Websites

Our website may contain links to external websites, platforms, or tools not operated by Cillro AI Marketing LLC, including but not limited to Meta, Google, GoHighLevel, and payment processing platforms. We are not responsible for the privacy practices, content, or data handling policies of any third-party sites. We encourage you to review the privacy policies of any third-party platforms you interact with through or in connection with our services.

11. Colorado Privacy Rights

As a Colorado-based company, Cillro AI Marketing LLC complies with the Colorado Privacy Act (CPA) where applicable. Colorado residents may have additional rights regarding their personal data, including the right to opt out of the processing of personal data for targeted advertising. To submit a privacy request under Colorado law, please contact us at [email protected].

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will post the updated policy on this page with a revised "Last Updated" date and, where appropriate, notify you by email. Your continued use of our website or services following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

13. SMS Disclosure Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out to us directly:

Cillro AI Marketing LLC

Owner: James Cillessen

Email: [email protected]

Website: cillro.com

State of Operation: Colorado, United States

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

© 2026 Cillro AI Marketing LLC. All Rights Reserved.